SareesWholesale is committed for the best quality of the products with timely delivery and buyer satisfaction, But in case if you need to cancel the order you will have to do it in 24 hours of order placement, Any cancellation OR refund request after forsaid time frame will not be entertained and customer is bound to accept the products he/she ordered.
1) Custom stitched clothing are not eligible for any kind of refunds OR replacements.
2) The shipping costs for returning the goods will be sole responsiblity of customer.
3) You need to notify us first before returning any product. You may do this through Email Us or Call Us before returning any products. Returns made without notice SHALL NOT qualify for any kind of refund of payments.
4) Customer have to bear the shipping costs while returning the products sareeswholesale.com never pays the returning shipping cost in any case.
5) We shall not refund the shipping charges paid by you while purchasing the item.
6) We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
7) Products ordered with sequins and stone decoration often come off even with best and careful handling, so it should be known while placing the order. Glued stones and hand made crafted products have high tendency to shed off and effects as a proof of their authenticity. This should not be mistaken for a faulty product. Handicraft, hand dyed items will always have certain minor differences. It is practically impossible for us to replicate the same over screen. We request you to place an order keeping in mind these minor variations in the product as seen on a computer screen against the actual stone crafted products received.
8) If we have products ready to get shipped at our premises at the time of refund request, customer will have to accept those products, refund will not be processed for it in any manner, and for remaining products it will be as per the refund policy which is 40% of order amount.
9) At any point of time, the refunds will not exceed the actual value of the goods.
10) Returns would not be accepted for custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse.
In the case of partial orders, custom stitched products will not be liable for any kind of refunds OR replacements even if the products are at our godown.
11) After placing the order customer can cancel the order within 1 hour if he/she wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days.
12) Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same.